Privacy Policy

Last updated: 2.1.26

This Privacy Policy describes how Roots Herbal Healing (“we”, “us”, or “our”) collects, uses, and protects personal information when you visit or make a purchase from https://rootshh.com (the “Site”).

Information We Collect

When you visit or interact with our Site, we may collect the following types of personal information:

Personal Information You Provide

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed securely by third-party payment providers)

This information is collected when you place an order, create an account, contact customer support, or otherwise interact with the Site.

Automatically Collected Information

• IP address
• Browser type and device information
• Pages visited and interactions with the Site

This data helps us operate, maintain, and improve the Site.

How We Use Your Information

We use personal information to:

• Process and fulfill orders
• Communicate with customers regarding purchases or inquiries
• Provide customer support
• Improve website performance and user experience
• Comply with legal and regulatory obligations

We do not use personal information for medical decision-making or profiling.

Sharing of Personal Information

We share personal information only with trusted service providers necessary to operate our business, including:

• Shopify, which powers our online store
• Secure payment processors
• Shipping and fulfillment providers

These third parties are authorized to use personal information only as necessary to provide their services.

We may also disclose information if required by law or to protect our legal rights.

Advertising and Analytics

We may use standard analytics and advertising tools to understand how visitors use our Site and to display relevant advertisements. These tools may use cookies or similar technologies.

You can manage or disable cookies through your browser settings.

Data Retention

We retain personal information only as long as necessary to fulfill orders, provide services, and meet legal requirements.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request corrections or updates
• Request deletion of your information

To exercise these rights, contact us using the information below.

Cookies

Cookies are small data files placed on your device to help the Site function properly and improve your experience. You may disable cookies through your browser, but some features of the Site may not function correctly.

Children’s Privacy

The Site is intended for individuals 18 years of age or older. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: support@rootshh.com
Mailing Address: 28 Spring St Unit #189, Princeton, NJ 08542